Messages wait; customers do not
People who message on WhatsApp expect a conversation, not a form. A slow reply is a closed tab.
AI & automation
Answer customers on WhatsApp before they message someone else.
A chat agent that replies in seconds on WhatsApp and your site, answers from your own information, qualifies the enquiry and hands the conversation to a person with the context attached.
- From
- £1,200
- Timeline
- Live in 2–3 weeks (Meta approval time varies)
- You own
- The code, from day one
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This is for you if
- Customers message you on WhatsApp and expect an answer within minutes, including evenings.
- You answer the same ten questions fifty times a week.
- Enquiries get lost between your phone, your inbox and your CRM.
What it costs you now
What the problem really costs.
Your best person answers the dullest questions
Opening hours, delivery, price ranges: answered by whoever is free, in whatever words they choose.
Chats never reach the CRM
Details typed into a personal phone are details your business never keeps.
How it works
How we build it, step by step.
Four stages, each with something you can see and approve before we move on.
-
We set up the official channel
A verified WhatsApp Business number through Meta’s platform, with your name and profile, so customers see a business and not a stranger.
-
We teach it your business
From your own pages, price lists and policies. It answers only from approved information and says so when it does not know.
-
We design the handover
Hot leads, complaints and anything sensitive go to a person, with the whole conversation attached in your CRM.
-
We watch real conversations
For the first weeks we read the chats with you and fix every answer that was merely adequate.
What you walk away with
Everything is yours.
Source files, documentation, accounts and keys transfer to you. Ongoing support is a choice, never a dependency.
- Verified WhatsApp Business setup
- Website chat widget
- An approved knowledge base
- Lead capture into your CRM
- Human handover with full context
- Conversation reporting
Best fit
Works especially well for.
Straight answers
WhatsApp and chat agents: your questions, answered.
Do you use the official WhatsApp Business platform?
Yes. We use Meta’s official API through an approved provider, which is the supported way for a business to automate WhatsApp. It requires business verification, which we guide you through.
Can the agent send marketing messages?
Only within WhatsApp’s rules: messages need opt-in and approved templates. We set that up properly and will not build anything that risks your number.
Will it make things up?
It is restricted to your approved information and designed to say it does not know rather than guess. We test it with deliberately tricky questions before launch.
Can it speak other languages, such as Urdu or Arabic?
Yes. Text conversations work in any language, including Urdu and Arabic, and we test each one with native speakers.
Often paired with
More from this area.
-
AI receptionist
Answers your business line on the first ring, books the job, and hands over to a person when it matters.
from £1,900 -
Knowledge-base copilot
An assistant that answers staff questions from your own documents, with sources, so nobody has to ask the same person twice.
from £1,900 -
CRM setup and customisation
HubSpot, Zoho, Pipedrive or custom — configured around your sales process, with your team trained to use it.
from £900
Start here
Want whatsApp and chat agents? See it before you pay.
Describe it in your own words. A person reads it, and for most projects you get a free mockup within one working day.