Case study Built by us
Raxo
The voice agent that answers on this website. Raxo is our own voice and text agent. It speaks the visitor’s language, listens to a visitor describe what they need, and hands a written brief to our sales team.
- You own
- The code, from day one
- Status
- Built and run by us
- Services
- Voice agents, AI & automation
A product we built and run ourselves, so every detail here is real.
The challenge
What needed solving.
A contact form is where interest goes to cool. We wanted a first conversation that could happen at any hour, in the visitor’s language, and still end with a human and a clear brief.
The approach
What we did.
Each step below is something you can see and approve before the next begins.
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A real call experience
An iPhone-style call screen with live transcription, a physical disconnect button and a text-only chat mode for those who prefer typing.
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It knows when to stop
After the agent has said goodbye it ends the call itself, then opens a short form that captures a WhatsApp, iMessage or email contact and a summary.
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It feeds the sales desk
Every conversation arrives in our ops console as a lead with the summary attached, ready for a human to follow up.
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A fallback that never fails
If voice or text is unavailable, a plain form captures the same details, so no visitor hits a dead end.
What was built
The deliverables.
- Voice and text conversation UI
- Automatic language detection and switching
- Server-side token issuing with origin checks and rate limits
- Hand-off form into the lead pipeline
- Fallback enquiry form
- Transcripts and summaries for the sales team
Stack
- ElevenLabs Conversational AI
- TypeScript
- FastAPI
- SQLite
- Caddy
The facts
Everything here is real.
This is a product we built and run ourselves, so every detail below can be checked.
- Languages
- Any language
- Modes
- Voice and text
- Hand-off
- Brief to the sales console
- Where
- Running on devraxo.com now
Services behind this
Want something like this?
-
AI receptionist
Answers your business line on the first ring, books the job, and hands over to a person when it matters.
from £1,900 -
Multilingual voice agent
One agent that speaks any language and switches the moment the caller does.
from £2,000 -
WhatsApp and chat agents
Answers customers on WhatsApp and your website, qualifies leads and takes orders — with a person one tap away.
from £1,200
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