Care & growth

Launched. Now keep it winning.

Hosting, monitoring, security updates and monthly improvements, from the team that built it, with a response time in writing.

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From, per month
£99
Timeline
Starts the week you launch
You own
The code, from day one
Care & growth: example of a finished system
Uptime monitoring Daily backups Security patching Cloudflare AWS Google Cloud Sentry Lighthouse Search Console Analytics Status reports Staging sites
Artwork for Care plans and growth retainers

Built for

  • Anyone who has launched and now worries about updates and backups
  • Teams that want small changes without a new project each time
  • Businesses that want steady monthly improvement

What it costs you now

Software starts ageing the day it launches.

Security patches go unapplied

Dependencies, plugins and servers need updating. Unpatched software is how most small sites get compromised.

Becomes a small project

A text edit that needs a quote and a queue gets postponed until it matters.

Is found by a customer

Without monitoring, the first sign of a problem is someone telling you the site is down.

The four stages of Care plans and growth retainers, shown as a simple sequence of icons

How it works

What a healthy month looks like, step by step.

The same rhythm every month. Step through it.

  1. Monitor

    Uptime, speed and errors are watched around the clock, so we hear about problems before you do.

  2. Patch

    Security updates are applied and tested on a copy first, so an update never becomes an outage.

  3. Change

    Edits and small improvements are made from your allowance, with no new quote each time.

  4. Report

    A plain-English note on what was done, what was found and what we recommend next.

What the first phase looks like

Starts the week you launch.

Week 1

Baseline

We check speed, security and backups and record what healthy means for your system.

Month 1

First report

You receive your first monthly report with what we found, fixed and recommend.

Ongoing

Steady care

Monitoring, patching and your monthly allowance of changes, with a named response time.

  • Hosting and backups
  • Uptime and speed monitoring
  • Security updates
  • Monthly change allowance
  • Named response time
  • Monthly health report

Ways to look after a live system

FeatureDevRaxo care planDo it yourselfPay per fixNo maintenance
Security updates appliedYes, monthlyIf you rememberWhen something breaksNo
Backups testedYesRarelyNoNo
Someone watching uptimeYesNoNoNo
Small changes includedMonthly allowanceYour own timeEach is a quoteNo
Response timeStated in the planNoneVariesNone
Cost modelFrom £99 a monthYour timeUnpredictableFree until it is costly

Pricing

Simple monthly plans.

Month-to-month after the first quarter. You keep the code and the accounts whether or not you take a plan.

Care Essentials

£99 / month

  • Hosting and backups
  • Uptime and speed monitoring
  • Security updates
  • Small monthly change allowance
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Most chosen

Care Plus

£199 / month

  • Everything in Essentials
  • Priority response
  • Larger change allowance
  • Monthly review call
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Growth retainer

£490 / month

  • A ranked improvement backlog
  • Conversion and search work
  • New automations
  • Monthly impact report
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Compare every price

Straight answers

Care & growth: your questions, answered.

What is a website care plan?

A monthly service covering hosting, backups, uptime and performance monitoring, security updates and a block of change hours, with a stated response time. It keeps a site or app secure, fast and current after launch.

How much does website maintenance cost?

Care Essentials is from £99 a month and Care Plus from £199 a month. A growth retainer for continuous improvement starts from £490 a month. Plans are month-to-month after the first quarter.

Can you maintain a site you did not build?

Yes, after a short audit to see what we are taking on, so the plan matches the reality of the system.

Do I need a plan to own my website?

No. You own the code and accounts from handover. A care plan is a convenience, never a dependency.

Start here

Tell us what needs looking after. We will show you before you pay.

Describe the site, app or automation. We audit it briefly, then recommend the plan that fits.