Information exists but cannot be found
The answer is in a document somewhere; finding it takes longer than asking a colleague.
AI & automation
Ask the business a question and get the answer, with the source.
Policies, procedures, product sheets and past projects, searchable in plain English. Every answer shows where it came from, and respects who is allowed to see what.
- From
- £1,900
- Timeline
- 3–5 weeks
- You own
- The code, from day one
OpenAI Anthropic Claude Google Gemini Open models Vector search Python TypeScript n8n Zapier Make PostgreSQL REST APIs
This is for you if
- New starters take months to learn where things are written down.
- Your experts are interrupted all day with questions the documents already answer.
- Your knowledge lives in drives, wikis, inboxes and heads.
What it costs you now
What the problem really costs.
Experts become help desks
The person who knows everything spends the day answering questions instead of using that knowledge.
Generic AI does not know your business
A public chatbot confidently invents policies. You need answers grounded in your own sources.
How it works
How we build it, step by step.
Four stages, each with something you can see and approve before we move on.
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Choose the sources
We connect the folders, wikis and tools that hold your knowledge, and decide what is in and out of bounds.
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Index with permissions
Documents are processed so the assistant respects the same access rules your staff already have.
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Answer with citations
Each answer links to the passage it came from. If the documents do not contain the answer, it says so.
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Test against real questions
We gather the questions staff actually ask and measure how often the assistant gets them right before launch.
What you walk away with
Everything is yours.
Source files, documentation, accounts and keys transfer to you. Ongoing support is a choice, never a dependency.
- Connected document sources
- Permission-aware search
- Cited answers in a chat interface
- A test set of your real questions
- Usage and gap reporting
- Admin controls for sources
Best fit
Works especially well for.
Straight answers
Knowledge-base copilot: your questions, answered.
Will it expose confidential documents to the wrong people?
It is built to inherit your existing permissions and we test this deliberately. You also choose which sources are included at all.
What if the documents are out of date?
The assistant is only as current as its sources. The gap report shows questions it could not answer or where documents conflict, so you know what to fix.
Does my data train a public model?
No. We use providers whose terms exclude your data from training, and we document the arrangement before you connect any sources.
Can customers use it too?
Yes, a public version can be limited to a defined set of published information, which is what our website and WhatsApp agents do.
Often paired with
More from this area.
-
WhatsApp and chat agents
Answers customers on WhatsApp and your website, qualifies leads and takes orders — with a person one tap away.
from £1,200 -
LLM and AI product features
Adds summarising, classifying, drafting and search to your own product — with tests, guardrails and a cost ceiling.
from £2,400 -
Workflow automation
Connects your tools so work moves on its own — with approvals where a person should decide.
from £900
Start here
Want knowledge-base copilot? See it before you pay.
Describe it in your own words. A person reads it, and for most projects you get a free mockup within one working day.