# AI receptionist

> An AI receptionist is a voice agent that answers your business phone line around the clock. It greets callers, answers common questions from information you approve, books appointments into your calendar, takes messages and transfers to a human when needed. DevRaxo builds it on your own number and hands over the call script, transcripts and accounts.

- Area: [Voice agents](https://devraxo.com/services/voice/)
- Price: from £1,900. Custom build. Prefer a ready-made version? See Raxo Receptionist.
- Timeline: Live in about two weeks
- Page: https://devraxo.com/services/voice/ai-receptionist/

## This is for you if
- You miss calls while you are on a job, with a patient or in a meeting — and voicemail is where enquiries go to die.
- You pay for reception cover that still stops at 5pm, at lunch, and on bank holidays.
- You want every caller handled the same way, with a written record of what was said.

## The problem
- **Callers do not leave voicemails.** Most people who reach a voicemail hang up and ring the next business. The call you missed is rarely returned — it is lost.
- **Cover costs more than it covers.** A person on the desk stops at closing time, takes holidays and is busy on another line exactly when the phone rings again.
- **Nothing is written down.** Calls answered by whoever was nearest leave no consistent record, so follow-up depends on someone remembering.

## How it works
1. **We listen to your real calls.** We map what people actually ask, what you want them to do, and where a human must take over.
2. **You approve the script and the knowledge.** Opening hours, prices you are happy to state, booking rules and the things it must never say — written down, in plain English, signed off by you.
3. **We wire it to your number and calendar.** Your existing number rings the agent. Bookings land in your calendar, and every call is logged to your CRM or inbox.
4. **Go live with a safety net, then tune.** It starts with a human fallback always one request away. We read the early calls with you and tighten the script.

## What you get
- Your number and a voice you chose
- The call script, in writing
- Calendar and CRM integration
- Transcript and recording of every call
- Escalation rules to a person
- Cost per minute, stated before you commit

## Questions
### Will callers know they are speaking to an AI?
Yes. The agent says what it is, and it never pretends to be a person. Anyone can ask for a human at any point and it transfers the call.

### What happens when it does not know the answer?
It does not guess. It takes a message with the details a person needs, or transfers the call, depending on the rule you set for that topic.

### Can it use my existing phone number?
Yes. We forward or port your number so callers dial exactly what they dial today. Nothing changes for them.

### What does it cost to run each month?
Telephony and voice are billed per minute at cost and stated in your quote before you commit, so there are no surprises. A support plan to keep it tuned is optional.